In-Plant Rug Cleaning is recommended for Oriental Rugs and loose woven rugs. They should not be cleaned on location like wall to wall carpet. Chase cares for the finest to the most basic rugs from around the world. We will pick your rug up and bring it to our special cleaning plant where it will receive our very thorough Nine Step Cleaning System to get maximum soil and spot removal. Or you can bring your rug to our plant to save 20% off the cost. Having your rug cleaned in our plant allows us to give it several treatments for a more thorough cleaning, controlled drying, and the use of various tools that are not available on location.
Step 1: Pre-Inspection and Pick-Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop off small “Cash and Carry” rugs to our shop
Step 2: Dry Soil-Removal
Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka Company did a study and found that a 9 x 12 rug could hide 87 pounds of dirt! WOW! We use a variety of techniques to “dust” the rugs from the front and back. A machine called a pile lifter, special vacuum attachments and any many other methods are implemented. This is the most important step in cleaning any textile.
Step 3: Pre-Condition
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Step 4: Pre-Spot and Fringe Preparation
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
Our rug experts will evaluate your rug to choose the best procedure possible for maximum soil release.
Step 6: Rinse or Wash
Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for some woven rugs and Oriental Rugs.
Step 7: Speed Dry
Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.
Step 8: Finishing
When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.
Step 9: Post Inspection and Delivery
Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery.